What should you use when assessing a distressed guest visually?

When assessing a distressed guest visually, using your eyes is essential because visual observation allows you to gather important information about the guest's condition. This includes their body language, facial expressions, and overall physical demeanor. Observing these cues can help you quickly identify signs of distress, such as difficulty breathing, signs of panic, or physical injuries.

Relying on visual assessment enables you to process non-verbal communication, which can provide critical insights into the guest's emotional and physical state. This initial visual assessment is a key step in determining whether immediate action is required, and it guides any subsequent responses.